Cable Forum - View Single Post - NTL now want to charge me for my own modem

Littlelegs · 21-05-2005, 07:57

I got a letter the other day stating NTL are withdrawing the offer of the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£5 discount for owning my own modem.
So they want to charge me rent for something I own?
Anyone else get a letter like this? Is there anything I can do?
If I can't then I might as well go ADSL as thet will be cheaper thn ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99

I have a T-Mobile phone, had it since 96. I am still on the orginal personal contract (free evenings and weekends with no limits) They do not force me to change, they honour my contract as a loyal customer. NTL have no idea on customer service do they.

Any advice would be welcome.

21-05-2005, 07:57	#1
Littlelegs Inactive Join Date: Jun 2003 Location: Hatfield, Herts Age: 59 Posts: 10	NTL now want to charge me for my own modem I got a letter the other day stating NTL are withdrawing the offer of the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£5 discount for owning my own modem. So they want to charge me rent for something I own? Anyone else get a letter like this? Is there anything I can do? If I can't then I might as well go ADSL as thet will be cheaper thn ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£24.99 I have a T-Mobile phone, had it since 96. I am still on the orginal personal contract (free evenings and weekends with no limits) They do not force me to change, they honour my contract as a loyal customer. NTL have no idea on customer service do they. Any advice would be welcome.