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Originally Posted by cynix
To be fair they also give the option of changing to 1Mbit for 17.99, so you'd be getting 1/3 faster speed for £2 less.
I had the £5 discount as well and had been waiting for the auto upgrade as someone on here mentioned that the discount would still apply if you didn't upgrade manually. However since NTL have now stated that this is not the case I just upgraded to 2Mbit manually today.
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I would do this but for the 3GB cap. I, too, was waiting because of comments made here (not complaining about this in the least). If I'd known that they were going to up the price regardless I'd have upgraded manually, and before people jump down my throat for complaining while accepting the upgrade, if it was inevitable then I'd have taken it sooner rather than later. I am extremely pleased with NTL's broadband service and have been a satisfied customer for around 5 years and have no intention of cancelling it. It's just that by increasing the broadband price, they have forced me to reassess my comms services and there is a cheaper alternative so by increasing the price, they have effectively lost £10 per month.