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Originally Posted by ian@huth
If you only gave notice to NTL 3 weeks ago then you haven't reached the end of the month's notice period you have to give under your contract.  |
As Ian says, you are obliged to give one months notice and as long as you have completed the 12 months contractual obligation you agreed upon when taking the services from NTL you should find that the service is terrminated at the end of that notice period. Normally we would suggest that anyone contacting NTL for cancellation of services do it via letter sent recorded delivery but since your being told the account is "pending" it would seem that you are just waiting now for the notice period to complete.