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Old 19-05-2005, 16:00   #5
Bifta
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Join Date: Jul 2003
Location: Eglinton, Co. Derry
Posts: 7,640
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Re: BT customer service....

Quote:
Originally Posted by monkeybreath
hmm... after a little more research it appears ofcom won't be interested yet

http://www.ofcom.org.uk/advice/contact/tel_issues/

I would exhaust the BT complaints procedure but i can't find out what it is

I have now written to the BT Data Controller asking that I have all notes from the account and that seemed to put them wind up them a little....

Let's see what happens....
http://www.bt.com/customerservices/d...nt_service.pdf

After 12 weeks of your intital complain you can also complain to OTELO
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