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**Chris** · 19-05-2005, 14:58

Escalate now. They have twice failed to act within a timescale agreed between yourselves. A call to OFCOM should do for starters. I bet that makes them jump.

19-05-2005, 14:58	#3
Chris Trollsplatter Cable Forum Team Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,596	Re: BT customer service.... Escalate now. They have twice failed to act within a timescale agreed between yourselves. A call to OFCOM should do for starters. I bet that makes them jump.