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Originally Posted by Bob
Well its stopped working for me now. But I have a mini guide problem where its missing certain channels, but when I type in the channel number its still there. It could be a network problem  |
Reboot your STB, switch it off at the plug socket for about 15 seconds and switch it back on, wait for it to stabilise and the starting message to disappear and then check the guide, your channels will be back.
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Originally Posted by Wiggz
Quick question...I have the same problem as a few people (in Nuneaton area) - my box 9/10 freezes or says that The option is not currently available and to try later. A Reboot fixes this, but this, in my opinion, is not acceptable.
Can people confirm that this is in fact 'just NTL' rather than something wrong here
Wiggz
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Give NTL a call, it sounds like your STB needs to be re-added to the UDS, they will escalate the call to 2nd line and it will most likely take a couple of days if the DMC in Langley have to still carry out the work, but it will be sorted for you.