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Originally Posted by JohnHorb
Just to confirm - MB works for NTL, so it is OK to PM him the details - I think the modem MAC address (which is the one MB wants) should be on a sticker somewhere (same format as the MAC address in your post, which is the ROUTER MAC address).
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On the bottom of the cable modem usually
if you can't find it, bung me your account number instead and i can find it from here.