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nialli · 03-09-2003, 13:23

When I reported a problem with my digital TV service in August Customer Services said that it was probably due to the cabling upgrade in Greenwich being completed to enable Broadband and CR3 services.

Little bit sceptical, but when I rang again and talked to a different CS person a few days later, he said something along similar lines. Then, when the engineer turned up, he said that the TV outage was caused by the contractor upgrading the cabling in our street box for broadband. I asked if this meant it was imminent and he said "any day now".

Does that mean CR3 TV too? I've currently got the blue EPG and no interactive - CR2 I think.

03-09-2003, 13:23	#31
nialli Inactive Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	When I reported a problem with my digital TV service in August Customer Services said that it was probably due to the cabling upgrade in Greenwich being completed to enable Broadband and CR3 services. Little bit sceptical, but when I rang again and talked to a different CS person a few days later, he said something along similar lines. Then, when the engineer turned up, he said that the TV outage was caused by the contractor upgrading the cabling in our street box for broadband. I asked if this meant it was imminent and he said "any day now". Does that mean CR3 TV too? I've currently got the blue EPG and no interactive - CR2 I think.