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Vonderful · 17-05-2005, 17:50

PLEASE HELP!!!

This morning i got the new ntl:250 cable modem installed as the Samsung STB do not work in my area. Previous to this i was using hte Pace STB to connect to the internet. The STB was connected to my linksys WRT54G wirelss router with no probs (i have linkssys wireless cards in main pc). After engineer left this morning i tried registering the modem with NTl with no luck!

All i did was disconnect cat5 from STB, connect it to modem which is sitting on STB whcih connects to router. Rebooted it all according to engineers instructions, follwed cd installation...but it all falls down at registration..error tells me there was error registering.

Contacted NTL support, they tell me they cant help me as im using router. I cant connect PC to modem as id need about 40 foot of cable!

Im going insane now, and being a girl im liable to have a paddy!!

PLEASE ASSIST!!!

Cheers!

17-05-2005, 17:50	#1
Vonderful Inactive Join Date: May 2005 Posts: 8	2mb Cable Modem replacement for STB PLEASE HELP!!! This morning i got the new ntl:250 cable modem installed as the Samsung STB do not work in my area. Previous to this i was using hte Pace STB to connect to the internet. The STB was connected to my linksys WRT54G wirelss router with no probs (i have linkssys wireless cards in main pc). After engineer left this morning i tried registering the modem with NTl with no luck! All i did was disconnect cat5 from STB, connect it to modem which is sitting on STB whcih connects to router. Rebooted it all according to engineers instructions, follwed cd installation...but it all falls down at registration..error tells me there was error registering. Contacted NTL support, they tell me they cant help me as im using router. I cant connect PC to modem as id need about 40 foot of cable! Im going insane now, and being a girl im liable to have a paddy!! PLEASE ASSIST!!! Cheers!