1)What, specifically, is your issue?
since i upgraded to the free 2meg service its been ping hell,packetloss and bad pings to servers during game.but uploads and downloads are fine.
2) Do you have cable TV? If so, is there any reception degradation?
i don't have the TV i use a stand alone modem.
3) Have you contacted customer support about this problem? If so, what did they say?
everything seem'd to be ok download and upload speeds were fine/
4) What troubleshooting steps have you taken to resolve this problem? (aka: if you haven't tried to help yourself, why should *we* help you?)
tweaks,new leads,even a new ethernet card.
5 Who you are and what you have
im in UK,lancashire running winxp pro,my provider is NTL,useing onboard ethernet on a A7N8X-D mobo,firewall is zonealarm suite,
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tests.
http://www.broadbandreports.com/quality/nil/1736918
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Sorry, 39 pings (3 per IP) gave errors or timeouts, 65 from 78 IPs were pingable. - no record will be made.
Detail of your results82.6ms136.142.42.1486.6mssl-bb11-nyc-4-0.sprintlink.net87.6ms144.232.20.9488mscambridge1-br1.bbnplanet.net88mssl-bb20-kc-11-2.sprintlink.net90.3mssl-gw7-nyc-0-0-0.sprintlink.net91ms24.29.100.1391ms204.60.0.391.6 ms24.29.100.8592.3mshsipaccess1.boston1.level3.net 93.3ms24.29.100.4198ms216.109.118.6999.3ms216.52.6 9.18101mshevacis-04-pos51.conxion.net102.3ms216.109.118.76105.3msjfk-core-01.inet.qwest.net107.6mssl-gw9-rly-9-0.sprintlink.net107.6ms206.123.6.10109msacr1-loopback.Chicagochd.cw.net110ms144.232.26.45111.6m score1.iad.above.net112.6mshsipaccess1.newyork1.le vel3.net113ms68.47.160.5114.6ms128.248.155.210119m s24.102.154.1120.6ms207.69.221.155120.6ms69.15.9.2 121mshsipaccess1.atlanta1.level3.net124.3mshsipacc ess1.washington1.level3.net124.3ms65.69.238.22125. 6mshsipaccess1.chicago1.level3.net125.6ms66.185.13 3.154128.3ms66.136.248.22130ms67.36.81.78131.3ms65 .43.19.226133ms64.200.110.74135mshsipaccess1.detro it1.level3.net138ms66.136.239.30140mshsipaccess1.d allas1.level3.net141.3ms66.7.153.205144mshsipacces s1.denver1.level3.net144.6ms64.200.118.241145ms65. 70.224.134146.3mshsipaccess1.houston1.level3.net14 9.3ms65.68.19.190153ms65.67.237.246155.3ms65.68.16 4.150156.3mssl-gw11-sea-8-0.sprintlink.net157ms64.70.74.126158ms125.at-5-0-0.TR1.ATL5.ALTER.NET160.3mssrp2-0.cr02.plal.eli.net161ms196.ATM7-0.XR2.SF04.ALTER.NET164msp1-1-0-0.r03.mclnva01.us.bb.verio.net166.3msp1-0.evrtwa1-cr1.bbnplanet.net172.3ms38.112.7.25182mshsipaccess 1.seattle1.level3.net182.3msp10-0.cr01.slkc.eli.net182.6ms209.112.216.254187mscore 3-g2-0.snfc21.pbi.net188.6mshsipaccess1.sanjose1.level3 .net190msp2-0.lsanca1-br1.bbnplanet.net196msp7-0.lsanca1-ba2.bbnplanet.net215.6ms64.65.64.30219.3mswdc-edge-01.inet.qwest.net237.6mssl-w1-mae.sprintlink.net
Ratings around 134.5 for USA:MA
no firewall was on while i did these tests
thanks