He changed the STB as, according to his diagnostics, signal strength was fine and the old STB (installed June 1988) was seeing noise which wasn't there.
Will have to wait for the New STB to register itself before the package channels come up, but it seems Ok On Ch 1-4.
Geoff[/QUOTE]
Well it's now 2 days since the new STB went in and still no package channels, just 1 - 4. I get the message sying that the card is not registered to the STB and to call CS
Called CS yesterday and explained the story so far who said that they would 'send a refresh, it will take an hour or so to register." Two hours later no channels, but CS had gone home until Monday.
Have been without package channels for a week now (unwatchable until Friday then unobtainable) - should I get a credit for this?
Cheers
Geoff
Does anyone out there have any advice as to exactly waht I should get CS to do to get me working again? Last time they didn't ask me for the card number or anything - it's a new card as well as a new box.
Grateful for any help - I am in the CB4 postcode area if that helps.
Cheers