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Old 14-05-2005, 22:01   #1
snmunro
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Join Date: May 2005
Services: Digital TV
Posts: 2
snmunro is an unknown quantity at this point
Explorer 4000DVD STB Problems

I had a PACE STB which worked fine with my TV, DVD recorder and VCR until today when it failed showing error message Errl. Telewest replaced it with an Explorer 4000DVB but despite the SCART and RF connections being identical I can't get a cable TV signal from the STB to the DVD or VCR. The STB TV SCART output is connected direct to the TV. The STB VCR SCART input/output is connected to the DVD recorder then from the DVD's other SCART to the VCR. The RF connection follows the same route except it loops back from the VCR to the TV. I can get a aerial RF signal on the DVD and VCR but lose audio when the STB is switched to standby.

This setup worked fine with the PACE STB but doesn't with the Explorer and I don't understand why. All the cables are fine and connected properly. I also can't tune in a cable RF output signal from the STB on the TV or the DVD or VCR. Does this mean the STB is faulty? Or has the Pace STB damaged my DVD and VCR when it failed?
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