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Originally Posted by Ignition
You have a fault, nothing to do with upgrades these don't cause slow speeds or outages beyond the outage windows which are 1am-6am Tuesday and Thursday morning.
The upgrades will never be completely implemented, they are a necessary part of dealing with both current growth in demand for internet services and for future growth in bandwidth demands.
Have you actually done anything to help yourself here beyond blame network upgrades which are irrelevant?
Which area of the UK are you in? Some areas with high bandwidth demands may see sub-optimal performance at peak times. You don't say when you see the slower speeds, you don't say how much slower than maximum they are (by the way the speeds aren't guaranteed they are maximums even though most get them all the time), you're barking up the wrong tree blaming network upgrades and haven't provided enough information to make troubleshooting an option.
Just to make you feel even better the upgrades are continuing at their current pace for the foreseeable future 
Crikey, get complained at for not upgrading enough, get complained at for upgrading  |
Typical NTL Knee jerk reaction blame the customer for NTL's poor performance