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Originally Posted by Anonone
Hi One and All,
Is any one like me sick to death of NTL broadband speeds going up and down like a Yo yo, 
While NTL are upgrading there networks which at present is "every week" our broadband speeds are often degraded, 
We may get 1-2 days where we at maximum speed but the new set of upgrades soon deteriorate, as the next set of so call upgrades and resegmentation to the network are implemented,
The deteriation in speed can sometimes be substantial, I now know myself that if I look at the NTL status page and there is planned maintenace then I can expect my service to be substantially degraded, 
What I would like to ask the NTL administation, is when will the network upgrades be completly implemented as I see the same areas being so called "Upgraded" every other week,
I would also like to know as to why we pay premium rates for a constantly degredated service, and why we shoudn't switch to a more competative broadband ISP provider,
Anonone |
You have a fault, nothing to do with upgrades these don't cause slow speeds or outages beyond the outage windows which are 1am-6am Tuesday and Thursday morning.
The upgrades will never be completely implemented, they are a necessary part of dealing with both current growth in demand for internet services and for future growth in bandwidth demands.
Have you actually done anything to help yourself here beyond blame network upgrades which are irrelevant?
Which area of the UK are you in? Some areas with high bandwidth demands may see sub-optimal performance at peak times. You don't say when you see the slower speeds, you don't say how much slower than maximum they are (by the way the speeds aren't guaranteed they are maximums even though most get them all the time), you're barking up the wrong tree blaming network upgrades and haven't provided enough information to make troubleshooting an option.
Just to make you feel even better the upgrades are continuing at their current pace for the foreseeable future
Crikey, get complained at for not upgrading enough, get complained at for upgrading
