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Old 12-05-2005, 19:57   #1
Digitus
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Join Date: May 2005
Posts: 10
Digitus is an unknown quantity at this point
New proxy problem...or is it?

Hi all, got a weird problem I'm hoping someone here can help me with (or at least explain ). I normally use Telewest cable for my internet access, but this week I am away from home and using my old NTL Freedom dialup. Most pages etc are working fine but I do have 1 major problem...

I play an online RPG called Thang. Although I suspect it will be unplayable in any practical manner over 56k, I wished to log in and do some trading etc and keep in touch with friends. Unfortunately, when I try to look at the game's website (thang.ongameport.com) it fails. The game itself also fails, unable to contact the servers.

Originally I assumed the servers were down, but after talking to several online friends that also play, I discovered the servers are in fact fine. After much messing about, I discovered that ping and tracert get no response whatsoever, timing out even if the delay is set to a crazy 10 seconds.

I thought I was making progress when I specified a manual proxy (194.247.47.81) and gained website access, but obviously this only changes IE or Firefox's settings - the game itself still cannot reach the servers.

From my own ping/tracert attempts and by getting online friends to replicate them, I know that the dns server is correctly resolving the address to the IP 222.122.25.35 for the website. the game itself trys to access 222.122.25.35 on port 7777. I have tried with and without firewall and the game ran perfectly on my cable connection so I am 99.9% sure the problem is not on my machine (never rule out the truly weird when dealing with computers).

So...can anyone help me figure out what is causing this problem and how to fix it? I freely admit I am addicted to this game and could use a fix, but right now I'm more interested in diagnosing the root cause of the problem (I hate an unsolved mystery!)

Any advice appreciated,

Digitus
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