ok so who now supports the broadband I assusme its changed??
ok so I now ive been with broadband since it started however I seem to remember back in the good old days when you could get a proper technian to help. I phoned up yesterday and the person I spoke to was as much help as a choclate tea pot in a wax works, first they tried blaming the windows firewall (oh dear but I dont use windows firewall
) then they kept having to go away and double check everything - arh .
After 30+ mins of this I gave up, and waited for the broadband fairies to fix it. I asked if there was someone techinical there I could talk to and was told not avaible to help (so who is he checking with)
and to add insult to injury I was told they were there till 12:00 and at 20:30 i couldnt get through!!!!!!
there seems to be no "technical" in the support line anymore is this another brilliant money making idea form some manager at NTL again???????
anyone else noticed this????????????