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Originally Posted by jonifen
Reason I asked is for 2 reasons...
1. I have rang them about this in the past and nothing was done
2. An engineer came to check a problem with our TV service and he checked the box and found a loose connection which he reseated and the issue was resolved. He said he'd report it as it could cause other people to get the same problem... obviously he didnt as nothing has been done.
I dont fancy the possibility of sitting in a queue waiting to get through to NTL only for them to tell me they'd get someone to fix it but nothing gets done about it again - I genuinely could be doing other things with my time - I'd like to know that something will be done about it if I take time out to call them to inform them of the problem.
You can see my thinking cant you??
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The only way you will get a definitive answer to your questions is by ringing ntl.
Let's hope it's not your services being affected eh?
