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Originally Posted by jonifen
I passed the green box this morning which I've mentioned before to find one door propped up against the wall next to the box and a brown cable just lying on the pavement which goes down underground so it may have been pulled from the box perhaps? It was fine when I passed it on the way home from work yesterday, didnt notice the cable then so its happened between then (approx 5:15pm) and at 7am this morning.
I've attached the picture which I took on my phone showing the current state of the box. The box has the following numbers on - 40443314 (printed on the lid at the side) and 40443315 (printed on the actual side of the box underneath the first number).
From what other people have said on here, it appears notifying NTL would not necessarily get it fixed but someone could be without their NTL services because of this wire (I'd better not get home and find its our house without the services!!  ).
Should I still call NTL? Do the people have email addresses I could send that photo to so they can see the potential severity of the issue (may cause more than just one person without service in the future if people are gonna take to pulling cables out (if that is indeed what has happened)). |
Well, if you don't call them to inform the box is broken, what chance do ntl have of fixing it? Call them, please.
