[th'engineer]

Originally posted by punky
Not a stupid question, as I think I melted the last one. I had a 2000 series before, but during the heatwave, I started getting internal memory problems and the tech probably said it overheated and replaced it with a 4000 series, and told me to leave the cabinet door off, and preferably drill the back out... I havent drilled the back yet, but I have been checking the temp and its much better. Though im not sure the temp is much of a prob cuz since the heatwave has cooled off, the ambient temp been much better?

Next time it goes, I'll check the temp and see how it feels. It will probably start cooling down though after it disconnects? So I will have to get lucky. Trouble is touching the top of the box to see if its 'hot' is a bit inspecific.. I can only go by how hot my last box got and if its colder, its fine.

The fact the middle light is on is annoying me, means there is a connection to the UBR actively present, doesn't it? *sigh*

Now you did not specify 4000 STB would suggest you talk to CS and request a cable modem 4000 boxes are known to have problems with BB