08-05-2005, 20:54
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#4
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: Lost Basic Package
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Originally Posted by tucker61
 New to forum, Have got pace box, not sure of model, Only upgraded from analog to Digital 2 weeks ago, Had analogue for years with no problems. Have now lost all basic package on digital. Phoned 3 times, different people, Have resent data to card, resent software to box, but not solved problem. Have powered down, wiped card, and still get the message UNSUBSCIBED CHANNEL, when i want to watch Chanel 5, Sky one ETC. Picture freezes and i have had to reset box, sound went off approx every 10 seconds. Please help
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PM me you tel No and account name and I will see what can be done.
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