Cant say i tried i never needed to. but earliest you would get the modem is tomorrow latest thursday. Before u know if ull be surfing ur 8MBit, im intrested to see how fast you get from 2.7/8km away from the exchange my cousin is 3km away from exchange he might get it but isent sure its worth it. thing i find weird is how do ukonline give a crap upload yet freedom2surf going with easynet are giving a 786kbit upload. if they have a good price and decent/no cap with full 8Mbit ill move to them