[QUOTE=greens]Done that, should be here next week. Not normally a problem, just that I am off work recovering from an operation and bending down to change channels is the last thing I feel like doing!!

Why do these things always happen at the wrong time??
Also not convinced it is the remote. I also have a spare Jerrold remote which I have tried with new batteries and doesn't work either.
Just get your self a long stick mate!!

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No!!!! They cancelled the engineer as they confirmed it was an account problem. They were going to re-connect my account (don't know if this has been done) but the remote still doesn't work
Never mate nt hell wouldnt do that (NOT!!!!)