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Old 07-05-2005, 14:56   #576
ntlthorn
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Join Date: May 2005
Posts: 5
ntlthorn is an unknown quantity at this point
Re: NTL Customer Services: Your personal experience

good service as long as you dont have to start calling in, when it turns in to a nightmare.
recently had a box swap to a samsung for bb upgrade, if it wasnt for me being an employee i would have been lost not knowing relevant department to call, but still went around ntlworld.
its not the associates fault its the total lack of training and commitment from ntl.
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