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Old 07-05-2005, 13:02   #6
ntlthorn
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Join Date: May 2005
Posts: 5
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Re: Customer Service Article

i would love to understsand where you guys are coming from, but in my heart speaking as an ntl employee i cant see it ever changing under present managment.
all we ever get is it cant change over night, but this nightmare didnt happen over night.
it was always an accident hot spot waiting for sombody to be killed before they got them selves on watch dog.
wot did simon and peter think that everything in ntl world was hunky dory prior to that.(well out of touch in my opinion,and hoping to be well out of it soon!!)
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