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Originally Posted by spike7451
Go to www.ntlhwll.co.uk & look up Dexter,contacy him as he is very good at sorting out problems.He's in customer care.He should be able to help you.
Sorry i cant be more help.
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Yep Dexter is very good, and also a good friend of mine, he uses this site also, though he is not registered as staff on here, but he is on ntlhell.