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Re: NTL are rubbish
tootles43 , i have been with ntl for neally 2 weeks , i had so many problems even before they installed me things went wrong, in end i phoned up the head office who put me through to
CUSTOMER CONCERNS DEPARTMENT, i spoke to a lady there who also gave me her direct number and every thing was soon sorted.
I even had a couple of guys turn up and waited for me to get home from work who made sure everything was working as it should be.
One of the chaps full time job with ntl was going around to unsatisfied customers like myself was and trying to get ntl a much better name.
He quoted me ntl are not very good at doing things right but are very good at getting things wrong. Which he hopes to put right.
So if your still unhappy with how your being treated give the head office a call and ask to speak to customer concerns. Good luck
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PS
I was also given £20 credit
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