Quote:
|
Originally Posted by shredder
i work in faults but have a friend who works in customer services i'll get him to pm you later as he will know exactly what's causing it.
__________________
ahhh orangebird to the rescue!
|
Thanks, I appreciate it!
__________________
Quote:
|
Originally Posted by Marge
I would bet that the hardware hasn't been physically disconnected on the account, the system runs a check on accounts that have active hardware but no DD setup and then automatically applys the £2 non DD charge.
The hardware needs disconnecting and then this should sort the problem.
|
It's probably because my mum has NTL Cable (Digital) and NTL Internet.
I cancelled my internet service and they subscribed to it themselves.