Thread: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
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Old 04-05-2005, 07:13   #1167
Neilm
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Join Date: May 2005
Location: Harlow, Essex
Age: 71
Services: NTL Digital STB x3 NTL 2mb BB
Posts: 8
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Re: *ALL* Speed Upgrade Discussion In Here Please (Part 4)
Quote:
Originally Posted by thejoker37
Just to let pepople know, if they have 750KB Cable modem access for £24.99 from NTL., like I had...... you need to call the customer services and get your acccount upgraded immediatly to the 2 MB service....For some reason it appears to be a well kept secret from existing customers... that you have to ask for the upgrade...

Unless an existing 750Kb customers asks for the upgrade to be done immediatly they could wait for another 6 months and still be charged £25 for only a slower 750kbs connection.. so phone now and ASK FOR YOUR UPGRADE NOW it won't cost you penny extra for them to do the upgrade to a blisterling fast speed. They did mine in under 10 minutes of making the call.
You don't need to phone CS- just take the link from NTLWorld's Homepage to "Your Account: Upgrade your speed". It takes about 2 minutes and a reboot of the cable modem to get the increased speed to 2Mb. You do need to phone CS to get the 3Mb service.
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