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Re: External splitter box
Was your B/B fitted after the tv or visa versa?
If it was ,it could be that the engineer did'nt adjust the tap & port in the cab to compensate for the split signal.That could be the cause of the poor speed & pics.
For the omnibox (or ETB) best bet is to close it up & secure it with a plastic zip tie.NTL might level a charge for the call out.
M
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