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Originally Posted by thejoker37
Hi,
Just to let pepople know, if they have 750KB Cable modem access for £24.99 from NTL., like I had...... you need to call the customer services and get your acccount upgraded immediatly to the 2 MB service. For the last 3 weeks they have been offering the 2 MB cable connection for the same £24.99 a month. (1 Gig d/load limit per day). For some reason it appears to be a well kept secret from existing customers... that you have to ask for the upgrade...
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No, they haven't kept it secret. They've been advertising it for crying out loud. Where have you been? :o
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Customer services says that they will eventually automatically upgrade everybodies accounts but it may take until the end of the year to do it. This is because they have so many customers and they are getting so many new ones each day.
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Who told you that? Absolute BS.
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Unless an existing 750Kb customers asks for the upgrade to be done immediatly they could wait for another 6 months and still be charged £25 for only a slower 750kbs connection......... seems like a little bit of a rip off really....... so phone now and ASK FOR YOUR UPGRADE NOW it won't cost you penny extra for them to do the upgrade to a blisterling fast speed. They did mine in under 10 minutes of making the call.
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Again, BS. You may get upgraded if you call CS, you may not. Yes, it is a free upgrade - but peple have known this for months and ntl haven't kept it a secret....
Either I've missed some amazing technological development, or an adsl site is still pretty useless to cable users....
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