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Originally Posted by Chrysalis
I know how they work in thoery, but do you have the inside details of the contract between them and ntl, its highly unlikely. eg. do manpower have their own callcentre (like hays for british gas) or are they recruiting staff inside a ntl call centre. When I worked for hays, the company got paid for volume of work done.
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Manpower do not have their own call centres as far as I'm aware they just supply staff to the call centres. Hays are just another agency as well.
Why would manpower spend millions on their own call centres? When it would be more profitable for them to supply staff to companies.