Okay I realise all these problems are of my own making and I have broken numerous contractual terms and conditions etc, and requesting help on a public forum with ntl staff on it is about as stupid a thing as i could do... but still, here is my story:
I got an ntl broadband connection sept 2003, when it was installed, the guy split the cable as we have a ****ty reception off our roof aerial.
My friend moved in next door and again the same was done (no bribes exchanged hands!)
Then she moved in here, and after all the problems she had trying to get connected next door (service not available in this area!
), we (on the advice of the ntl guy who was round to fit a telephone connection) put her modem onto the splitter. She has a mac and I don't have the money for a router, her contract ends this month so it should be sorted by then.
We had been running, 3 tv's and 2 modems off one connection.
Obviously the signals have been diluted too much.
However it has worked fine for months at a time, every 6 months or so, the ready light starts to flash.
We had an engineer visit and he saw the whole setup, he blamed my poor plug connections on the fault, as well as having the signal split too much, and said next time he is called out I'd have to pay the £25 charge.
Quote:
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Downstream Receive Power: Ideally +/- 3dBmV
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Mine was at -13
When i swapped it onto the split which says 3.5db, it shot down to -5 and has been working fine.
Now its the other modem on the 7db socket which is not working.
Can you get splitters which have 2 sockets at 3.5db and is this whats the making the difference?
When I get a router and network the two computers, I take it this problem will end?