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Flubflow · 30-04-2005, 21:12

What do you do if all your tests show OK and the box appears to be working fine at the time of your call? Do you take his word that he is genuinely having problems and still give him a replacement box? I'm not being funny BTW, I'm just asking.

Whilst you're here, do you have any idea what "er20" means (on the Di4001n STB LED display after you've tried to reboot)? I've seen it a couple of times and I'm worried the box is about to die.

30-04-2005, 21:12	#4
Flubflow Inactive Join Date: Nov 2003 Location: Teesside Posts: 1,566	Re: Pace STB locking up What do you do if all your tests show OK and the box appears to be working fine at the time of your call? Do you take his word that he is genuinely having problems and still give him a replacement box? I'm not being funny BTW, I'm just asking. Whilst you're here, do you have any idea what "er20" means (on the Di4001n STB LED display after you've tried to reboot)? I've seen it a couple of times and I'm worried the box is about to die.