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shibby · 30-04-2005, 01:17

sorry to sorta barge in to this but is it true in some areas engineers only have about 20 min assigned per job?
cause not long ago with my house NTL probelm we had alot of enginers to solve some problems. with being for ntl so long we've only really had about 3 engineers that were nice and have always fixed a problem, a few of the installation teams are also good.
but the engineers were good, they came in fiddled with the box saw the connetor on the wall and said hang on that connection box is donkeys old. the engineer looked at the cable and found out that the cable was ment for analoge not digtal. he soon did that.

30-04-2005, 01:17	#9
shibby Inactive Join Date: Dec 2003 Posts: 176	Re: Message For NTL Tech Support sorry to sorta barge in to this but is it true in some areas engineers only have about 20 min assigned per job? cause not long ago with my house NTL probelm we had alot of enginers to solve some problems. with being for ntl so long we've only really had about 3 engineers that were nice and have always fixed a problem, a few of the installation teams are also good. but the engineers were good, they came in fiddled with the box saw the connetor on the wall and said hang on that connection box is donkeys old. the engineer looked at the cable and found out that the cable was ment for analoge not digtal. he soon did that.