Cable Forum - View Single Post - Intermittent Conection

leonardlizaaard · 28-04-2005, 14:38

Thanks for your time Monkeybreath, as you suggested in your PM I am 100 % certain that an engineer needs to look into the problem. This makes me feel much better as I was already approaching the limits of my technical knowledge, i'm really glad that it doesn't appear to be my fault or a fault with my hardware. I will persist with calling tech support. I have seen in past posts that some tech support guys know more than others and sometimes go "above and beyond" I will keep my fingers crossed and keep trying till I reach someone who can help me.

Another problem is that if I succeed in booking an engineer visit, what happens if I cant re-produce the fault while the engineer is there? not having any experience with the engineers except for the initial cable fitting i'm not sure what would happen, any ideas any one?

28-04-2005, 14:38	#3
leonardlizaaard Inactive Join Date: Apr 2005 Posts: 5	Re: Intermittent Conection - Please help me Thanks for your time Monkeybreath, as you suggested in your PM I am 100 % certain that an engineer needs to look into the problem. This makes me feel much better as I was already approaching the limits of my technical knowledge, i'm really glad that it doesn't appear to be my fault or a fault with my hardware. I will persist with calling tech support. I have seen in past posts that some tech support guys know more than others and sometimes go "above and beyond" I will keep my fingers crossed and keep trying till I reach someone who can help me. Another problem is that if I succeed in booking an engineer visit, what happens if I cant re-produce the fault while the engineer is there? not having any experience with the engineers except for the initial cable fitting i'm not sure what would happen, any ideas any one?