Hi,
I wonder if anyone can help, before I resort to ntl's helpdesk.
I upgraded to 2MB service on 5th April (Samsung STB), and for first week I was quite pleased with the service. However in the last week or so I've noticed a slow down in speed.
After seeing this thread I ran a speed-test, below, and it confirmed problems with download speeds.
Rather than getting stuck on the phone I was wondering if some nice person could give any pointers.
Using XP connect to a router which is connected to the STB. No other PC's accessing the router when test was run.
cheers
Mark
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Dan Elwell's Broadband Speed Test (unregistered)
Speed Test Report 05/04/26 17:27 - Full test
Test conducted at: 26/04/2005 17:27:25
Test sequence: Full test
Please note that these results are a snapshot of this particular moment. Run the test a few times to ensure maximum accuracy. Although the test has been constructed to be highly accurate, no guarantees can be made to the level of accuracy experienced in everyday use.
Test 1: Ping times to UK servers
Ideally, you should get a result of around 30 ms (lower is better)
gold.ac.uk: 15.3 ms
broadbandspeedtest.co.uk: 12.3 ms
meto.gov.uk: 28.5 ms
clara.net: 14.8 ms
The results of this test indicate no problems.
Test 2: Ping times to European servers
Ideally, you should get a result of around 50 ms (lower is better)
sunsite.cnlab-switch.ch: 44.8 ms
gmd.de: 78.8 ms
lycos.es: 53 ms
uvsq.fr: 31.5 ms
The results of this test indicate no problems.
Test 3: Ping times to east-coast USA servers
Ideally, you should get a result of around 120 ms (lower is better)
aeneas.mit.edu: 103.3 ms
ibiblio.org: 139.5 ms
unet.brandeis.edu: 95.8 ms
unet.brandeis.edu: 101.5 ms
The results of this test indicate no problems.
Test 4: Ping times to west-coast USA servers
Ideally, you should get a result of around 160 ms (lower is better)
ucsb.edu: 181 ms
mirrors.usc.edu: 197.7 ms
mirrors.tds.net: 164.3 ms
stanford.edu: 157.5 ms
The results of this test indicate no problems.
Test 5: Ping times to east Asia servers
Ideally, you should get a result of around 300 ms (lower is better)
meisei-u.ac.jp: 272.5 ms
apache.cdpa.nsysu.edu.tw: 304 ms
zentek-international.com: 334.5 ms
opensourcecommunity.ph: 402.3 ms
The results of this test indicate no problems.
Test 6: Ping times to Australian servers
Ideally, you should get a result of around 350 ms (lower is better)
ains.net.au: 399.3 ms
mirror.pacific.net.au: 411.7 ms
froggy.com.au: 433.7 ms
froggy.com.au: 441 ms
Your ping times are slightly poorer than expected.
Test 7: Ping times to central Asian servers
Ideally, you should get a result of around 300 ms (lower is better)
oynasana.com: This test failed due to a server timeout or other error.
sai.msu.su: 81.3 ms
apache.rin.ru: 84.5 ms
apache.officepark.ru: 90 ms
The results of this test indicate no problems.
Test 8: Download speeds from UK servers
Ideally, you should get a result of around 2048 Kb/s (higher is better)
apache.rmplc.co.uk: 1888 Kb/s
The results of this test indicate no problems.
Test 9: Download speeds from European servers
Ideally, you should get a result of around 2048 Kb/s (higher is better)
xenia.sote.hu: 1534 Kb/s
This result is much poorer than expected and should be investigated.
Test 10: Download speeds from east-coast USA servers
Ideally, you should get a result of around 2048 Kb/s (higher is better)
reverse.net: 1608 Kb/s
Your download speeds are slightly poorer than expected.
Test 11: Upload speeds to the Speed Test Server
Ideally, you should get a result of around 200 Kb/s (higher is better)
Not conducted: You must register this software in order to perform this test.
Please click 'What's This?' for information on registering this software to enable this test.
Test 12: Packet loss en route to a UK server
Ideally, you should get a result of around 0 % (lower is better)
zeniiia.linux.org.uk: 0 %
vantage.myby.co.uk: 0 %
The results of this test indicate no problems.
Test 13: Packet loss en route to a European server
Ideally, you should get a result of around 0 % (lower is better)
lycos.es: 0 %
eu.uu.net: 0 %
The results of this test indicate no problems.
Test 14: Packet loss en route to an east-coast USA server
Ideally, you should get a result of around 0 % (lower is better)
mirror.cc.vt.edu: 0 %
nyi.net: 0 %
The results of this test indicate no problems.
End of testing.
This report was collated using Dan Elwell's Broadband Speed Test. For more information or to download, please visit
www.broadbandspeedtest.net.
Generated 26/04/2005 17:27:25 using test version 3.0.316 - unregistered COPY