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Originally Posted by ultimategroover
I've raised this twice with ntl who have said they've escalated it - and that it would be fixed within 24 hours. No surprise given their track record that it hasn't been fixed.
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I wish people at ntl would not give fix times
How did that ntl person know it would take 24 hours
Blag to get rid on customer, wishful thinking or ill informed of procedures and escalation path to get this kind of fault fixed. Who knows
