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Originally Posted by Ignition
Herein lies the issue, the 'upgrade' is literally just the changing of a modem config file, how else is it supposed to improve service apart from speedwise? The poll is pretty much useless.
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It's possible you could have got a degraded service due to the upgrade because of the extra stress on the network, but it seems as though it has coped with it pretty well. So really it needs 2 options, 'it's about the same' or 'it's got worse'.