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Originally Posted by ian@huth
So where would "it's about the same come in"? That's why I had to qualify the answer as there appeared to be an element missing in the question. I suppose the placebo affect could blur some peoples perception of service level.
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I can't really see how an 'about the same' could come into it. It's supposed to be a service improvement. If speed upgrade worked your service is better, if issues arose from the upgrade then service has been degraded assuming it was working properly as before.
IMHO a 1.5Mbit fully working service is better than a 3.0Mbit dubious service, I'd regard any instability in connection resulting from the upgrade as degradation, which is not offset by the better speeds when connection is working.