View Single Post
Old 22-04-2005, 12:49   #14
ian@huth
Inactive
 
ian@huth's Avatar
 
Join Date: Jun 2003
Location: Huthwaite, Nottinghamshire
Services: VM 10Mb, TU, 1xSky HD, 2xSky+ (HD,all packs, sports & movies) 2xDVD PVR's, Freesat Freeview & other
Posts: 4,536
ian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronze
ian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronzeian@huth is cast in bronze
Re: 2nd STB - can these be purchased outright?

Quote:
Originally Posted by Chris T
Yes, you do own the box immediately. There's no theory about it. They do compel you to keep it connected to a phone line for a year as a condition of them giving it to you for nothing, but that doesn't affect the ownership of the box during that first year.

$ky phoned me up the other week trying to sell me extended warranty for it.
Are you sure that it was Sky? I have had calls on a number of occasions from a company who appeared to claim that they were part of Sky and offering extended warranties on my Sky+ box. I contacted Sky and got this response:
Quote:
Originally Posted by Sky
Regrettably, we have no knowledge of Nationwide Digital Warranty Service and I am unable to confirm how they got your details. That said, I can confirm that your Sky+ digibox is covered with a twelve month warranty and additional cover is available through Sky if required. Alternatively, Sky will provide a service call at 65.00 (GBP) for digiboxes outwith their warranty where we will guarantee to repair or replace your digibox, providing a 90 day warranty on any repair or replacement product.
With my original digiboxes still going strong after five years and never needing an engineer visit I will rely on the £65 call out and repair or replace (usually replace I am told but few people seem to have problems).
ian@huth is offline   Reply With Quote