[etccarmageddon]

I purchased ours from PCWorld - which meant paying probably £20 more than in a discount shop - because I knew I wouldnt have any problems taking it back. I ended up taking it back twice - it was a Belkin and eventually replacing with Linksys. I expect small shops might have quibled and argued that it needed to be tested before they gave me an exchange - pcworld allowed me to choose another make.

It depends on the pcworld though as the one in Stockport wasnt like that when my dvd writer wouldnt work.