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Originally Posted by Dougie
Just had my STB swopped for a SACM. Oh what fun that was, getting the SACM to work! Still, it only took about 9 hours.
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Count yourself lucky, it took me about 15 hours!
When I went through the installer program it asked for my first name, surname, PIN and phone number, then said that there was an internal error that meant the installer couldn't complete, but there wasn't a "Back" button to let you re-input the data, meaning you had to go through the whole process again!
Eventually after several tries I attempted to phone CS only to find they'd all gone home
It wasn't until the next day that I could phone up the BB fault line, only to be told I needed a new PIN. So I phoned up CS who gave me a new PIN but it didn't work, so they said I had to phone BB technical support!
Eventually I got someone who knew what they were talking about and got the thing running, but it was more than a bit of a hassle!
Still, the one good thing is that because I didn't finish the install from the CD it means I don't have BB medic playing silly buggers on my system...!