uninstall it....
use the following method:
1. Bring up the Task Manager [press CTRL, ALT and DELETE at the same time]
End task on Motive related processes:
MotiveSB.exe
MotiveBrowser.exe
MOTIVE~1.EXE
mad.exe
2. You are then ready to Right click on the broadband medic icon in the Task tray, by the clock, and select Close.
3. Click on Start > Run > type the following %temp% press OK
Select the ntl folder that appears in the temp folder, Right click and delete.
4. Go to the †˜Common Filesââ‚ƚ¬Ã¢â€žÂ¢ folder by opening Windows Explorer (Press Windows key and the †˜Eââ ‚¬â„Ã⠀šÃ‚¢) or Double click †˜My Computerââ‚à ƒâ€šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢, then go the C: drive, Program files, expand the Common files and look for the Motive folder. Right click and select delete.
5. Go to Start > Settings > Control Panel > Add Remove Programs > Remove broadband medic
This will make sure it unistalls properly
