[ian@huth]

Originally Posted by Musicman

Well the engineer called round yesterday, took one look at where the cable goes through the brick wall (6 inches above the pavement) at a right angle, pulled the cable back through and he instantly saw that the cable was damaged at this point.

I suspect, the vibration due to the work will of caused the damage as a result of bad installation, as there is no way, that moving the cable around a bit would of stripped off the outer sheath of the cable.

However there was no mention of any charge for the replacement cable. This is happening Friday, and I assume that they pull the new cable through the conduit, using the old cable, as the conduit will be buried by then.

If the cable is damaged just as it goes through the house wall is that after the brown (or whatever colour) box normally fitted on the outside wall. I can't see why the engineer couldn't have sorted it there and then as it should only be a short cable length from the brown box to the internal white box.