Quote:
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Originally Posted by Croker
update:
so I phone again this morning after being told
"it was a known local problem which was being worked
on" he told me he had 'escalated' it and to 'try it
later in the day - preferably the evening' (sound
familiar?)
Tried it today - nothing - phoned up again - there are
no problems that could be affecting it locally, I was
told
so they are sending an engineer thursday 5 till 8 pm
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it may have been that there was an area problem which was masking your individual issue.... this needed to clear before your problem could be seen as seperate.
Also, the appointment slot doesn't sound quite right to me... what area do you live in?