Cable Forum - View Single Post - Broadband Internet and Cable TV Not Working

mdwh2 · 19-04-2005, 13:21

Is anyone else having problems with broadband Internet (via cable modem) and cable TV? I'm in Cambridge, and neither has been working since Saturday. The cable modem light flickers on maybe once, then just remains off (ie, it doesn't flick on and off repeatedly trying to get a connection). The TV set top box just says "tune". I've tried switching both the devices off and on many times.

As always, trying to contact NTL by phone is impossible (though I've notified them by email), but I did get a recorded message saying there's a loss of TV service in Cambridge. Three of my friends in Cambridge had no Internet over the weekend - but it's working again for them now. Also the NTL status page lists no relevant problems.

Is anyone still having problems? Anyone know what the issue is or when this might be fixed? Thanks for any help.

19-04-2005, 13:21	#1
mdwh2 Inactive Join Date: Mar 2004 Posts: 58	Broadband Internet and Cable TV Not Working Is anyone else having problems with broadband Internet (via cable modem) and cable TV? I'm in Cambridge, and neither has been working since Saturday. The cable modem light flickers on maybe once, then just remains off (ie, it doesn't flick on and off repeatedly trying to get a connection). The TV set top box just says "tune". I've tried switching both the devices off and on many times. As always, trying to contact NTL by phone is impossible (though I've notified them by email), but I did get a recorded message saying there's a loss of TV service in Cambridge. Three of my friends in Cambridge had no Internet over the weekend - but it's working again for them now. Also the NTL status page lists no relevant problems. Is anyone still having problems? Anyone know what the issue is or when this might be fixed? Thanks for any help.