Our broadband connection went down yesterday, maybe due to the cable being moved by workman.
My wife tried to book a call, but failed (via Indian Call Centre?)
I managed to talk to someone 3 hours later, who agreed there was a problem, and requested an engineer to call this morning. However the engineer phoned whilst my wife was out to say that he could not come until tomorrow, which is unacceptable (There were workman at the property at the time)
I contact someone to request an appoitment this afternoon, but they have no knowledge or record of the engineers visit being scheduled.
I urgently need to rectify this problem, does anyone know how to arrange for an engineer to come this pm.