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Chrysalis · 18-04-2005, 18:47

The 'customer is never wrong' motto is used by companies who have a policy of wanting to always keep their customers happy wether the customer is wrong or not. I think some people are taking that phrase too far now.

18-04-2005, 18:47	#187
Chrysalis Inactive Join Date: Sep 2003 Posts: 12,047	Re: CableForum & NTL to meet The 'customer is never wrong' motto is used by companies who have a policy of wanting to always keep their customers happy wether the customer is wrong or not. I think some people are taking that phrase too far now.