[orangebird]

Originally Posted by scastle

So do I. It may well be true that they pay part of your wages, but seeing as that part will be one out of however many millions of customers NTL has, then that part will be so small as to be insignificant.. So, if NTL has 2,000,000 customers, you could argue that that customer pays 1/2,000,000th of your salary.. That's without taking into account any sources of income that are nothing to do with customers.

But, I do agree. If a customer feels the need to tell me they pay my wages, I am less inclined to be helpful. Whereas if they are polite, and possibly even say "Please" and "Thank you " at appropriate times, I am inclined to be more helpful.

Absolutely. Good manners cost nothing.