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Originally Posted by nn012
hi, welcome to the forum. I do have a problem with the tv service, after the last update to software (when the volume bar colour changed) the tv picture and the mini-guide have shifted a lot to the left cutting out some of the picture (this is more eveident when the box is in RGB mode), is there any plans to fix this and if so, when?
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Im sorry to hear about this, if you can make me aware of how long your service has been like this? if you are at home if i could have the serial number of your box or your customer reference number to check the switch which you are connected to (e'g previous faults, reported problems)
Alternativley go to your TW Interactive Home screen, then click on settings, then go to the display screen, click ok and check the 3rd box down for wide screen format (looking for alignment)
Any problems please let me know